Shipping and Returns

LSG Designs strive to ship orders within 48 business hours

Refunds

All sales are FINAL. We do not accept returns or exchanges. We are not responsible for lost or stolen packages. We are not responsible for any lost packages due to incorrect shipping address when entered upon checkout.  

If your item is damaged, defective, or you received an incorrect item, please contact us immediately by email. Customers have two days after their order is delivered to inspect their packages and contact us regarding issues. If we are not contacted within two days of you receiving your order, we are no longer able to resolve the issue. Also, we may require pictures or videos at our request.